Every conversation, in one calm place.
WhatsApp conversations and Instagram comments in one place, so your team stops chasing tabs and starts closing loops. More channels are on the way.
One quiet screen instead of six loud apps.
Every message you'd want to answer, in the order you'd want to answer them. Every message you wouldn't, already handled.
Six channels, one thread
A customer who DMs on Instagram and then messages on WhatsApp reads as one person, with one history.
Vendrix drafts, you approve
Draft replies appear beside the thread. Send as-is, edit in place, or let Vendrix send them on its own for known scenarios.
Teammates, not silos
Assign a thread, mention a colleague, or hand off to Vendrix again. Everyone sees the same conversation history.
Notes and tags that stick
Tag high intent, add a private note, set a snooze. Vendrix respects it, no more picking up a thread mid-thought.
Route by intent, not by inbox
Refunds go to support. Bulk orders go to sales. Delivery questions get auto-answered. You set the rules, Vendrix keeps them.
Nothing older than 24 hours
A quiet SLA meter shows the oldest unanswered thread, and gets alarmed at the number you set. Never surprised.
Six streams. One thread list.
Every channel pours into one queue. Vendrix sorts it before you get there.
- Auto-resolved threads never reach you.
- Flagged threads sit at the top, with context.
- Everything else goes into a calm, sorted stream.
Your one calm screen.
Every thread sorted, tagged, and either handled or handed to you, with the context you need to reply in seconds.
| Channel | Contact | Preview | Time | Handled by |
|---|---|---|---|---|
| Amina Kamdem | Boots, size 38, order confirmed | 2m | Vendrix | |
| Marc Etoundi | Comment reply, how much, answered | 5m | Vendrix | |
| Solange Ndong | Delivery time booked, Wed 9 to 11am | 12m | Vendrix | |
| Julien Bassong | Refund request, asked to loop you in | 18m | You | |
| Odessa Bakery | Weekend restock, price confirmed | 31m | Vendrix | |
| Peter Nkomo | Comment on last post, answered | 42m | Vendrix |
“My team stopped chasing tabs. We answer more, faster, and no one drops a thread.”
Grace Fombi · Operations lead, Odessa Bakehouse
Connect your channels
Connect WhatsApp today and your Instagram comments. Direct messages, Messenger and more channels are coming.
Set your handoff rules
Refunds to support, bulk to sales, everything else auto-answered. Change it any time.
Watch the queue quiet down
Most teams see their unanswered count drop by 60% in the first week.
Anything else on your mind?
Do I need to migrate from my current inbox?
No. Vendrix reads your existing threads on connect, nothing to import, nothing to move.
Can my team use it at the same time?
Yes. Every plan includes team assignments, presence, and typing indicators. No seat gymnastics.
What if I want to reply myself?
You always can. Vendrix drafts, you decide. Every draft has a send, edit, and let Vendrix send, you pick per thread or set a default.
Does it work if I only have one channel?
Yes. The inbox is calmer with one channel than any single-channel inbox, because Vendrix already handled half of it.
Every message you'd want to answer.
None you wouldn't.
Free for 14 days. No card. Connect your first channel in ten minutes.